Clothing Refund and Returns Policy
Sanladesigns LTD Returns Policy
Last updated: 18 February 2025.
We understand that there may come a time to return a purchase and we aim to make the returns process as simple as possible.
You can return your product for a different product or a refund to the original payment method.
Return Eligibility
To be eligible for a return for clothing items please make sure that:
The item is in its original condition, unused, and in the same condition that you received it.
Non-Returnable Items
Some items are non-returnable, including but not limited to:
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Personalized or custom-made clothing, mugs, or posters.
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Items that have been worn, washed, or damaged after receipt.
Return Shipping
You will be responsible for the cost of return shipping unless the return is due to our error (e.g., you received a defective or incorrect item). We recommend using a trackable shipping method to ensure your return is received.
